Help Center - Frequently Asked Questions
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We offer coupons, vouchers or discount codes for our customers who wish to buy for friends or relations. This enables grandparents, aunts or uncles etc to purchase a voucher for their relations to use against a full playset purchase. This works very well for families who wish to split a purchase.
We do not use any affiliate websites. We do not offer selwood coupon codes or selwood voucher codes through any 3rd party coupon or voucher code websites.
We do not participate in these schemes because most expect commission payment for bringing us customers. This means that it actually makes the cost of sale for us more expensive, thus pushing prices up for customers. We'd rather offer ALL our customers the best prices up-front.
Sadly we occasionally receive livechat messages or phone calls from customers who have been confused or misled due to seeing a code for our website on one of these coupon/voucher code platforms. We contact these businesses but unfortunately we are unable to stop all people false advertising.
No, our products are unique to us. We work with the best manufacturers to develop unique and exclusive products, either in their brand name or ours.
This ensures you get the best value garden play equipment because it comes direct from the factory to our warehouse, ready for delivery to you.
When you order online we accept all major credit/debit cards including Mastercard, Visa, Switch, Solo, Delta or Maestro.
We also accept PayPal payments, google pay and apple pay.
This is an exceedingly important question. We publish to product dimensions on both our category pages and on specific product pages. We also include layout dimensions in the product manuals which are available on the products page.
We would also always advise to leave a safety area around your playset of approximately 1.8m (6ft) to allow for movement around the set and help minimise injuries should children fall from the set.
Please contact us if you are in doubt.