Hassle Free Returns

We have served thousands of customers since our business was founded in 2004. Due to this extensive experience we understand that all customers are different. We also acknowledge that our products do not always meet expectations of 100% of people, so we offer our hassle free returns policy.

Your legal rights: When you buy goods from a business, in law you have a number of rights as a consumer. These include the right to claim a refund, replacement, repair and/or compensation where the goods are faulty or misdescribed.

Our policy: In addition to your legal rights, we also allow you to return goods if you simply change your mind. Please return the unused goods to us within 30 days and we will offer you an exchange or a refund.

Hassle Free Returns Procedure

If you have changed your mind about your product then we will accept your return and provide you with a full refund. Please follow the following procedure if you wish to return your item(s):

  • Contact Us to discuss your concerns
  • Return the product(s) to our warehouse
  • We will issue an exchange or refund

Please note that you must notify us of the return within 14 days, starting the day after the day of delivery. The products


Returns Conditions

If you have changed your mind then we will accept your return

  • Notify us of the return within 14 days, starting the day after the day of delivery
  • Return the item(s) within 30 days
  • Return the item(s) in original packaging
  • Return the item(s) in original packaging
Did you find what you were looking for?
Copyright © ClimbingFrames.ie. All rights reserved. Belinstown Lodge, Belinstown, Dublin, A41 FV07, Ireland